Cookie Policy
Last updated: January 2026
1. What are cookies?
Cookies are small text files that are stored on your device (computer, tablet or mobile) when you visit a website or use an application. Cookies allow the site to remember your actions and preferences over a period of time.
2. Who uses cookies?
Cookies on the Socialo platform are used by:
Socialo, S.L.
- Paseo de la Castellana, 194, Bajo B
- 28046 Madrid, Spain
- NIF: B26602979
- Email: dpo@socialo.live
Socialo acts as data controller with respect to its own cookies.
In the case of third-party cookies (such as Google Analytics), such third parties act as independent data controllers in accordance with their own privacy policies.
3. Types of cookies we use
3.1. Technical or essential cookies
These are cookies that allow the user to navigate through the platform and use the different options or services available on it. They are essential for the operation of the platform and do not require your consent.
| Cookie | Type (own/third-party) | Provider | Purpose | Duration |
|---|---|---|---|---|
| session_id | Keep the user session active | Session | ||
| auth_token | Authentication and access security | Session | ||
| csrf_token | Protection against CSRF attacks | Session | ||
| preferences | Store user preferences (language, theme) | 1 year |
3.2. Analytical cookies
These allow monitoring and analysis of user behaviour on the platform. The information collected is used to improve the service. These cookies require your prior consent.
| Cookie | Type (own/third-party) | Provider | Purpose | Duration |
|---|---|---|---|---|
| _ga | Google LLC (USA) | Distinguish unique users | 2 years | |
| _gid | Google LLC (USA) | Distinguish users | 24 hours | |
| _gat | Google LLC (USA) | Throttle request rate | 1 minute |
Google Analytics: We use Google Analytics to obtain aggregated statistics on platform usage. Google may transfer this information to third parties where required by law, or where such third parties process the information on behalf of Google. For more information, please see the Google Privacy Policy.
IP address anonymisation has been enabled.
Google is not permitted to use the information for its own purposes or to combine it with other services, to the extent permitted by the contractual configuration adopted by Socialo, S.L.
The information obtained is not used for the creation of individual profiles or for automated decision-making.
4. Legal basis for the use of cookies
- Technical/essential cookies: Do not require consent as they are necessary for the provision of the requested service (Art. 22.2 LSSI).
- Analytical cookies: Are installed only after obtaining the user’s free, specific, informed and unequivocal consent, through a clear affirmative action, and may be revoked at any time.
5. How can you manage cookies?
5.1. Platform settings
When you first access the platform, you will be shown a notice about the use of cookies where you can:
- Accept all cookies
- Reject non-essential cookies
- Configure your preferences
You may modify or withdraw your consent at any time through the cookie settings panel permanently accessible from the footer of the platform.
5.2. Browser settings
You can also configure your browser to accept or reject all cookies, or to alert you when a cookie is being installed. Links for managing cookies in the most common browsers are:
Important: Disabling technical cookies may prevent the proper functioning of the platform.
6. International transfers
Some third-party cookies may involve international data transfers outside the European Economic Area.
In the case of Google LLC, the transfer is based on its adherence to the EU-US Data Privacy Framework or, where applicable, standard contractual clauses approved by the European Commission.
You may request additional information about the safeguards applied by writing to dpo@socialo.live.
7. Updates to this policy
This cookie policy may be modified to adapt to legislative developments or changes in our services. We recommend reviewing it periodically.
In the event of significant changes, we shall inform you through the platform.
In the event that new cookies requiring consent are introduced, consent shall be requested again from the user before their installation.
8. Contact
For any enquiry about this cookie policy:
- Email: dpo@socialo.live
- Address: Paseo de la Castellana, 194, Bajo B, 28046 Madrid, Spain
This policy complies with Article 22.2 of Law 34/2002 (LSSI), Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD).
This document is a translation provided for informational purposes only. In the event of any discrepancy or conflict between this version and the Spanish original, the Spanish version shall prevail.